Recently, Volkswagen (China) Sales Co., Ltd. and FAW-Volkswagen Automobile Co., Ltd. filed a recall plan with the AQSIQ. The company will recall the following imported cars from July 20, 2016:
Some imported Volkswagen Phaeton series cars produced between April 26, 2007 and June 17, 2008, according to the company's statistics, involved 623 vehicles in mainland China.
Part of the imported Audi A8L series cars produced between May 3, 2007 and June 18, 2008, according to the company's statistics, a total of 4,839 vehicles were involved in mainland China.
Due to the supplier's cleaning process during the process of assembling the sunroof, the cleaning of the frame and the top cover is insufficient, which may result in the roof of the sunroof from the frame during the driving process. It is detached and may pose a danger to the rear vehicle.
Volkswagen (China) Sales Co., Ltd. and FAW-Volkswagen Automotive Co., Ltd. will inspect the sunroof sunroof of the vehicle within the scope of the recall and take further bonding measures on the inside of the top cover to ensure that hidden dangers are eliminated.
Volkswagen (China) Sales Co., Ltd. will notify the owner of the relevant defect information by telephone and written (registered mail) from the date of the recall. At the same time, users can use the official website of Volkswagen (China) Sales Co., Ltd. ( http://vico.vw.com.cn ) to provide free service hotline and related authorized dealers to understand the recall information.
FAW-Volkswagen Automotive Co., Ltd. will notify the owner of the relevant defect information in the form of a written (registered letter) from the date of the recall. And through the Audi franchisees to actively contact the relevant owners to arrange free maintenance. Users can call the customer service hotline 4008-171-666 or 0431-81500666 for consultation.
Users can also visit the AQSIQ website inspection and supervision department (jyjgs.aqsiq.gov.cn), the AQSIQ Defective Product Management Center website ( ) and the WeChat public account (AQSIQDPAC) to learn more. information. In addition, you can also call the Defective Product Management Center hotline or the local entry-exit inspection and quarantine agency's quality hotline: 12365 (switch No. 2), reflecting the problems in the implementation of the recall or submitting defects.
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